Shipping from United States

Processing time

3-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

Privacy Policy for Cobweb Hollow Cottage

Last updated: June 10, 2025

Welcome to Cobweb Hollow Cottage! Your privacy is important to me. This Privacy Policy describes how I collect, use, and protect your personal information when you visit my Etsy shop or contact me regarding digital products and printables.

1. Information I Collect
1.1. Personal Information You Provide
Name and Contact Information: When you place an order, Etsy shares your name, shipping address (if applicable), and email address so I can deliver your digital files and communicate with you.

Messages & Inquiries: Any messages you send me through Etsy’s messaging system.

1.2. Automatic Information
Order Details: Product names, prices, and transaction dates, as provided by Etsy.

Analytics Data: Etsy may collect page views, device type, and location data to help me understand shop performance—but individual customer identities remain private.

2. How I Use Your Information
Fulfilling Orders: To deliver your digital downloads and ensure you receive the correct files.

Customer Support: To answer questions, provide technical assistance, or address any issues you encounter.

Shop Updates: To send occasional updates about new products, sales, or policy changes—only if you’ve opted in to receive them.

Legal Compliance: To comply with tax, accounting, and other legal obligations.

3. Data Sharing & Third Parties
Etsy Platform: Your data is processed and stored by Etsy in accordance with their Privacy Policy. I do not sell or rent your personal information to outside parties.

Service Providers: I may use third-party services (e.g., email platforms for newsletters, print-on-demand providers) to help run my business. These providers only have access to the data they need to perform their services and are contractually bound to keep your data confidential.

Legal Requirements: I may disclose information if required by law or to protect my rights or property.

4. Cookies & Tracking
Etsy’s Cookies: I do not manage Etsy’s cookies directly; please refer to Etsy’s Cookie Policy for details.

Shop Analytics: With your consent, Etsy may track aggregate shop performance metrics to help me improve products and listings.

5. Data Security
Secure Storage: All personal data I access via Etsy is protected by your Etsy account credentials and Etsy’s secure servers.

No Downloads from Me: I do not store your payment details; all payments are processed securely through Etsy.

6. Your Rights
Access & Correction: You can view and update your account information directly in your Etsy account.

Deletion Requests: If you’d like me to delete any personal data (beyond what Etsy retains for legal reasons), please message me via Etsy.

Marketing Opt-Out: You can unsubscribe from any email newsletters by clicking “Unsubscribe” at the bottom of any email or by contacting me directly.

7. Children’s Privacy
Cozy Woodland Studio does not knowingly collect personal information from anyone under 13. If you believe I have inadvertently collected data from a child, please contact me so I can remove it.

8. Changes to This Policy
I may update this Privacy Policy to reflect changes in my practices or legal requirements. I will note the “Last updated” date at the top. Please review this page periodically.

9. Contact Me
If you have questions or concerns about this Privacy Policy, feel free to reach out:

Pamela
Cobweb Hollow Cottage
Message me directly through Etsy: or Email me @ cozywoodlandstudio@yahoo.com

Thank you for trusting Cozy Woodland Studio with your creativity and privacy!